Terms & Conditions

1. Introduction

Welcome to SBB Wholesale! Shanbastian Brands Private Limited is legal entity for www.sbbsholesale.com. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our services.

2. Eligibility

  • Users must be at least 18 years old to use the platform or make purchases.

  • This is a B2B website and only registered users can make purchases, If you are registered business, please register yourself under Company Registration

  • By accessing the website, users confirm that all information provided is accurate and complete.

3. Account Creation and Security

  • Users are responsible for maintaining the confidentiality of their account and password.

  • MARCIA reserves the right to terminate accounts for violations of terms or suspicious activity.

4. Product Information

  • All product descriptions, images, and pricing details are accurate to the best of our knowledge.

  • Prices and availability are subject to change without prior notice.

5. Order Process and Payment

  • Orders are confirmed only after payment is successfully processed through accepted payment gateways.

  • www.sbbwholesale.com reserves the right to cancel orders for stock shortages, payment issues, or suspected fraudulent activity.

  • Users will receive an email confirmation upon successful order placement.

6. Shipping and Delivery

  • Orders will be dispatched within the 2 working days from order confirmation. We use good renowned logistics Partner and and delivery takes between 2-7 days from date of dispatch.

  • SBB Wholesale is not liable for delays caused by courier services or unforeseen events.

  • Users are responsible for providing accurate delivery addresses for seamless deliveries.

7. Returns, Refunds, and Exchanges

  • We accept returns and exchanges within 7 days of product delivery.

  • Products must be unused, undamaged, and in original packaging.

  • Refunds will be processed through the original mode of payment.

  • Items on Clearance Sale are non-returnable unless defective.

  • We advise users not to accept shipments if damaged and to make unboxing videos for correct count of Stock.

  • Refunds are issued within 7 days of receiving returns and Validation against Invoices.

8. Intellectual Property

  • All content, including images, text, and logos, is the exclusive property of Shanbastian Brands Private Limited.

  • Unauthorized use of any content is prohibited and may result in legal action.

9. Privacy

Our use of personal information is governed by our Privacy Policy. By using our platform, you agree to the collection and use of information as described in the policy.

10. Limitation of Liability

  • SBB Wholesale is not responsible for indirect or consequential damages arising from the use of our website or products.

  • Our liability is limited to the value of the order placed.

11. Governing Law and Dispute Resolution

  • These Terms & Conditions are governed by the laws of India.

  • In case of disputes, users agree to submit to the jurisdiction of courts in Bangalore, Karnataka.

12. Amendments to Terms

  • SBB Wholesale reserves the right to modify these terms without prior notice.

  • Users are encouraged to review this page periodically for updates.

13. Grievance Officer

As per the Information Technology Act, users can contact our grievance officer for concerns:

Name: Shantha Kumar

Email: shanbastianbrands@gmail.com

Response Time: Within 7 business days